The Customer Rules - The 39 Essential Rules for Delivering Sensational Service
By:
-
Rs 486.50
- Rs 695.00
- 30%
You save Rs 208.50.
Due to constant currency fluctuation, prices are subject to change with or without notice.
The Customer Rules is entirely focused on one ultimate goal: to help you, no matter what your position or job title, secure the most revenue-boosting asset you could wish for: a reputation for excellent service. Lee Cockerell, former Executive Vice President of Operations at Disney World - a company which has redefined what a business can do for their customers - shows you how: from why you should 'Never say no - except No Problem' to asking yourself 'What Would Mum Do?'.
His 39 easy-to-follow rules apply to any industry and any company, large, small, public, private, online or High Street. The principles revealed in this book, tried and tested in one of the world's happiest environments, can give you everything you need to truly connect with your customers.
30%
The Customer Rules - The 39 Essential Rules for Delivering Sensational Service
Rs 486.50 Rs 695.00 Ex Tax :Rs 486.50
-120x187.jpg?q6 "Zuleikha")
10%
20%
40%
30%
40%
30%
10%
The Effective Executive
Rs 3,865.50 Rs 4,295.00 Ex Tax :Rs 3,865.50
10%
The 4 Hour Work Week Escape The 9 5 Live Anywhere And Join The New Rich
Rs 2,695.50 Rs 2,995.00 Ex Tax :Rs 2,695.50
10%
What They Dont Teach You at Harvard Business School: Notes from a StreetSmart Executive
Rs 3,415.50 Rs 3,795.00 Ex Tax :Rs 3,415.50
The Lean Startup How Constant Innovation Creates Radically Successful Businesses
Rs 3,795.00 Ex Tax :Rs 3,795.00
10%
Great By Choice: Uncertainty Chaos And Luck Why Some Thrive Despite Them All
Rs 5,395.50 Rs 5,995.00 Ex Tax :Rs 5,395.50
10%
Outliers
Rs 1,615.50 Rs 1,795.00 Ex Tax :Rs 1,615.50
-120x187.jpg?q6 "Like A Virgin Secrets They Wont Teach You at Business School - (PB)")
40%
Like A Virgin Secrets They Wont Teach You at Business School - (PB)
Rs 1,017.00 Rs 1,695.00 Ex Tax :Rs 1,017.00
10%
Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration
Rs 3,595.50 Rs 3,995.00 Ex Tax :Rs 3,595.50
20%
The Everything Store Jeff Bezos and the Age of Amazon
Rs 1,516.00 Rs 1,895.00 Ex Tax :Rs 1,516.00