Extreme Trust - Turning Proactive Honesty and Flawless Execution into Long-Term Profits, Revised Edition
By:
-
Rs 776.75
- Rs 1,195.00
- 35%
You save Rs 418.25.
Due to constant currency fluctuation, prices are subject to change with or without notice.
In the age of smartphones and social networks, every action an organization takes can be exposed and critiqued in real time. Nothing is local or secret anymore. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. The users of Twitter, Yelp, and similar outlets show little mercy for bad behavior. The bar for trustworthiness is higher than ever and continues to rise.
Bestselling authors Don Peppers and Martha Rogers, Ph.D., argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively—even if that requires spending extra money in the short run to preserve your brand reputation in the long run. The payoff of generating extreme trust will be worth it.
With a wealth of fascinating research as well as practical applications, this book will show you how to earn—and keep—the extreme trust of everyone your company interacts with.
35%
Extreme Trust - Turning Proactive Honesty and Flawless Execution into Long-Term Profits, Revised Edition
Rs 776.75 Rs 1,195.00 Ex Tax :Rs 776.75
-120x187.jpg?q6 "Zuleikha")
10%
35%
55%
45%
55%
45%
45%
The Mysterious E-mail
Rs 233.75 Rs 425.00 Ex Tax :Rs 233.75
10%
The Black Swan The Impact Of The Highly Improbable
Rs 2,965.50 Rs 3,295.00 Ex Tax :Rs 2,965.50
25%
Inside Apple How Americas Mo Admired And Secretive Company Really Works
Rs 1,012.50 Rs 1,350.00 Ex Tax :Rs 1,012.50
10%
The Credit Crunch
Rs 355.50 Rs 395.00 Ex Tax :Rs 355.50
10%
Buyology How Everything We Believe About Why We Buy Is Wrong
Rs 2,515.50 Rs 2,795.00 Ex Tax :Rs 2,515.50
10%
Smart Trust
Rs 1,255.50 Rs 1,395.00 Ex Tax :Rs 1,255.50
35%
The 3rd Alternative Solving Life s Most Difficult Problems
Rs 516.75 Rs 795.00 Ex Tax :Rs 516.75
25%
Cracking Difficult Competitors
Rs 337.50 Rs 450.00 Ex Tax :Rs 337.50
10%
The Gods That Falled
Rs 315.00 Rs 350.00 Ex Tax :Rs 315.00