- Home
- Categories
- Non Fiction
- Business & Management
- Management Skills
- Harvard Business Review on Increasing Customer Loyalty
Harvard Business Review on Increasing Customer Loyalty
By: Harvard Business Review
-
Rs 1,435.50
- Rs 1,595.00
- 10%
You save Rs 159.50.
Due to constant currency fluctuation, prices are subject to change with or without notice.
How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: - Turn angry customers into loyal advocates - Get more people to recommend you - Boost customer satisfaction by satisfying your employees - Focus on profitable customers--whether they're loyal or not - Invest in the right CRM technology for your business - Mine customer data for more effective marketing - Increase your customers' lifetime value
Publication Date:
11/04/2011
Number of Pages::
240
Binding:
Hard Back
ISBN:
9781422162521
Publisher Date:
11/04/2011
Number of Pages::
240
Binding:
Hard Back
ISBN:
9781422162521
How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: - Turn angry customers into loyal advocates - Get more people to recommend you - Boost customer satisfaction by satisfying your employees - Focus on profitable customers--whether they're loyal or not - Invest in the right CRM technology for your business - Mine customer data for more effective marketing - Increase your customers' lifetime value
Children's Books
View All299 Dogs (and a Cat) 300 Piece Puzzle: A Canine Cluster Puzzle
By: Laurence King Publishing
Rs 6,395.00
NEW
Einstein the Penguin: The perfect new children’s book for 2022 – ‘a delight’ SUNDAY TIMES
By: Iona Rangeley
Rs 1,615.50
Rs 1,795.00
NEW
-10%
The Happiest Kids in the World: Bringing up Children the Dutch Way
By: Rina Mae Acosta
Rs 1,705.50
Rs 1,895.00
NEW
-10%
The Other Edie Trimmer - Discover the Brand New Jacqueline Wilson Story - Perfect for Fans of Hetty Feath Er
By: Jacqueline Wilson
Rs 1,895.00
NEW