Understanding Human Performance
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About the Book: Understanding Human Performance When businesses look to improve their performance, they usually look at profit margins, growth rates and measures like these. One very important factor that is often overlooked is performance. When performance isnt effectively measured, it is difficult to improve. Many organizations endure mediocre performance while having a preponderance of employees who are rate "above average" and "excellent". Omar Khan and Alan Weiss both world-recognized consultants, provide, in Understanding Human Performance, the pragmatics for why measurement is important, what should be measured and how to do it accurately. Their concept is Understanding Human Performance
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