Harvard Business Review on Increasing Customer Loyalty - 9781422162521

Eid Savings on 5K & 10K — Promo Codes:

EIDI500 | EIDI1000

Harvard Business Review on Increasing Customer Loyalty

Harvard Business Review on Increasing Customer Loyalty

Harvard Business Review on Increasing Customer Loyalty

By: Harvard Business Review

0 reviews Write a review

Publication Date:

Apr, 11 2011

Binding:

Hard Back

Availability :

In Stock

Rs 1,355.75
Rs 1,595.00
Ex Tax :Rs 1,355.75
Price in loyalty points :1595

You saved Rs 239.25.

Due to constant currency fluctuation, prices are subject to change with or without notice.

Read More Details

How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: - Turn angry customers into loyal advocates - Get more people to recommend you - Boost customer satisfaction by satisfying your employees - Focus on profitable customers--whether they're loyal or not - Invest in the right CRM technology for your business - Mine customer data for more effective marketing - Increase your customers' lifetime value