Author Information:
Frances Frei is UPS Foundation Professor of Service Management at Harvard Business School, where she developed the school's successful Managing Service Operations course. Anne Morriss is the Managing Director of the Concire Leadership Institute, a consulting firm that helps leaders to surface and remove performance barriers
25%
Move Fast and Fix Things - The Trusted Leader's Guide to Solving Hard Problems
Rs 8,246.25 Rs 10,995.00 Ex Tax:Rs 8,246.25
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